Case studies

Work we've delivered

A sample of engagements across healthcare and auto & property claims — client names withheld by agreement, results are real.

Healthcare

Cutting no-shows for a multi-location healthcare practice

A growing outpatient practice group was losing a meaningful share of daily appointment slots to no-shows and manual double-booking across locations, while front-desk staff spent hours a day reconciling schedules across disconnected systems.

Healthcare

Modernizing patient data security for a regional provider network

A regional network of clinics was running patient intake and records on a patchwork of legacy systems with inconsistent access controls, making it difficult to demonstrate compliance or respond quickly to audit requests.

Auto & Property Damage

Building an AI estimator engine for auto and property damage claims

A US-based claims processor handling both auto and property damage claims relied on manual estimation for repair costs, creating long turnaround times and inconsistent estimates between adjusters working comparable damage.

Auto & Property Damage

An AI auditor engine for catching claims errors before payout

The same claims operation was manually spot-checking only a small percentage of estimates and payouts for errors and irregularities, catching a fraction of the mistakes slipping through a high-volume claims pipeline.

Auto & Property Damage

Real-time claims visibility for a regional auto and property provider

Leadership at a regional claims provider had no real-time view into claims volume, cycle time, or bottlenecks — reporting was assembled manually from multiple systems on a weekly cadence, by which point the information was already out of date.